Guides, answers, and ways to reach the View My Desk team.
We usually respond within one business day.
Yes. View My Desk is free to download and use for personal purposes.
Yes — download the installer and run it. Setup takes less than a minute, with no configuration needed.
Yes. All connections are encrypted, and every session must be approved by the person at the remote computer.
No. Every incoming connection requires your approval by default. The only exception is unattended access, which stays disabled unless you enable it yourself.
Unattended access lets you connect to your own computers — like an office PC or home server — without someone approving the request each time. You enable it per machine and protect it with a password.
Yes. You can send files between computers during a session, and copy-paste works through clipboard sharing.
Yes. Connections are established automatically — no port forwarding or network configuration is required.
Either side can end the session instantly — click Disconnect in the session toolbar or close the session window.
